One platform, a multinational return solution
Olasso enables you to build a global returns solution in the cloud without having to build and maintain your own localised logistics network so you’re able to focus on what you do best – creating experiences and products that people love. From building intelligent business processes to providing localised return options, you and your team can unlock new business value and differentiate from competitors.
A single platform to manage your returns
Olasso provides a single platform which removes the complexity of managing global returns through enabling customers to send their unwanted purchases via post, collection or drop-off locations back to you.
Our flexible return solution can be integrated into your existing website or deploy as a standalone portal. Olasso has integrated with major CMS platforms to develop simple plugins/extensions to get you started quickly.
Convenient PUDO and Carrier Return Options
Integrate with over 5,000 drop-off locations including convenience stores and parcel lockers allowing your customer to return when and where they want in their market.
Olasso offers your customers three convenient and cost-effective methods to return their parcel:
- Return via post through generating an on-demand label.
- Return to an option of over 5000 convenient drop-off locations across the major global markets.
- Leverage alternative logistics players such as Lalamove to book in a collection from the customer’s home or office.
Automated tracking notifications
Olasso translates the status messages across all carriers and partners to be easily understood by customers and customer service teams.
Manage all your vendor tracking notifications in a single platform to ensure your customers are kept up-to-date with the return of their parcel. Olasso enables the delivery of status updates directly through SMS and email, and by a branded tracking portal to further strengthen brand loyalty and consistency.
Cross-border consolidation and forwarding
Olasso supports you to expand internationally through partnering with a selection of trusted 3PLs and freight forwarders.
Through consolidation and smart routing, we make cross-border returns cost-efficient and easy to manage through our platform.